Billing Coordinator - 12 months FTC

Role Overview

We are looking for a proactive, detail driven Billing Coordinator to join our Finance team.

The Billing Coordinator will ensure accurate client billing, correct contract reflection, efficient deposit and refund processing, and reliable month end reporting.

Responsibilities

• Manage client billing, invoicing, and account changes across our workspace portfolio.
• Ensure all charges align with signed contracts and leases.
• Process Direct Debits and resolve payment issues.
• Handle client and internal finance queries with excellent customer service.
• Manage client move outs, deposit returns, and account reconciliations.
• Review billing reports and identify discrepancies.
• Support month end processes, audits, and revenue reporting.
• Build strong relationships with Sales, Operations, Finance teams, and clients.

Qualifications

• Previous experience in Billing, Accounts Receivable, or Finance Administration, preferably within Retail, Hospitality, or Real Estate.
• Strong attention to detail and commercial awareness.
• Excellent organisational skills and ability to manage competing priorities.
• Proactive, solutions focused mindset.
• Confident working with stakeholders at all levels.
• Strong Excel skills.
• Experience with SAP Business ByDesign, Salesforce, or Nexudus is advantageous.

Benefits

• Core working hours with flexibility - no strict 9 5 requirement.
• Two weeks of 'Work from Anywhere' - swap your desk for any inspiring location.
• 28 days annual leave plus bank holidays, with the option to buy additional leave.
• Birthday off - celebrate your special day.
• 5% matched pension scheme.
• Life assurance.
• Discounted gym membership.
• Health cash plan.
• Mental wellbeing support - confidential therapy sessions.
• Cycle to Work Scheme.
• Season ticket loan.
• 25% off at Fora cafés.
• Two volunteer days per year.