Bilingual Operational SME (Italian/English) - Dublin On-Site

TP group in Dublin is hiring an Operational Subject Matter Expert (Italian & English) for 100% on-site work. The role offers a starting salary of €44,351 plus excellent benefits and a fast-paced career path.

You will coach agents in real time, resolve user reports quickly, and coordinate with Quality, Training, and Ops to roll out new policies. Fluent Italian and English are essential for this high-energy, customer-focused team.