Bilingual Operational SME - Hebrew/English Coach

Teleperformance Ireland in Dublin is seeking an experienced Operational SME fluent in Hebrew and English to join our 24/7 Dublin operation. You will coach and guide agents, providing real-time support and operational expertise to improve performance and handle complex cases.

The role offers a 40-hour week, a permanent contract, and 13 weeks of training. You will collaborate with Training and Quality to enforce policies, and ensure high standards of service for Hebrew-speaking customers.