Bilingual Italian Customer Care Specialist (Hybrid)

Oxford Nanopore Technologies in Oxford is seeking an Italian-speaking Customer Care Specialist to join the Business Operations team. You will serve as a trusted contact for Italian-speaking customers across the order journey, using Salesforce to manage interactions, resolve issues, and contribute to service improvements.

The role requires fluency in Italian and English, prior customer service experience, and ability to thrive in a fast-paced environment.