Bilingual French Customer Care Specialist - Luxury Brand

Language Matters is seeking a French-speaking Customer Care Advisor for a luxury brand based at their Central London head office. The role involves assisting French and English speaking clients, updating order records and supporting online registrations and order processing.

You will handle returns, address complaints, coordinate with logistics and fulfilment, and explore upsell opportunities while delivering high-quality service in a fast-paced office setting.