Bilingual Customer Service Specialist - EN/DE (Remote)

The Bike Club is seeking a dedicated Customer Service Executive to enhance the customer experience. This role involves handling queries via email, phone, and social media while offering expert advice on our bicycle range. Candidates must be fluent in both English and German, possess strong problem-solving skills, and have at least 1 year of customer service experience. The position offers remote work from anywhere in the UK, flexible hours, and benefits such as private medical insurance and 25 days of annual leave.