Benefits Clerk

Posted 8 days 3 hours ago by ITAC Solutions

Permanent
Full Time
Other
Birmingham, City, United Kingdom, B19 2SF
Job Description
Summary

Our client is seeking a detail-driven Benefits Clerk to play a vital role in supporting employees through every stage of their benefits experience. This position sits at the intersection of compliance, employee care, and operational excellence-ensuring benefits programs run smoothly while employees feel supported, informed, and confident. If you enjoy being the steady, knowledgeable resource people rely on, this role makes a real impact.

Benefits & Extras
  • Opportunity to work within a dedicated People & Culture team
  • Direct employee interaction and meaningful service-focused work
  • Exposure to a full suite of employee benefit programs
  • Stable, process-driven role with clear responsibilities
  • Collaborative environment partnering with payroll, HR, and external carriers
  • Chance to build deep expertise in benefits compliance and administration
  • Remote
Compensation

$23-30/hr DOE

What You'll Be Doing
  • Support employee benefits programs including health, dental, vision, life, disability, 401(k), and wellness plans
  • Assist employees with benefits enrollment, changes, and claims questions
  • Maintain accurate benefits records and ensure payroll deductions are correct
  • Verify monthly insurance billing and track premiums, claims, and costs
  • Administer COBRA and coordinate with carrier representatives
  • Manage unemployment and workers' compensation claims documentation
  • Ensure required employee benefit notices and reporting are completed
What You'll Need to be Considered
  • Working knowledge of employee benefits laws and regulations, including HIPAA
  • Experience administering COBRA and coordinating with insurance carriers
  • Ability to manage unemployment and workers' compensation claims
  • Comfort operating in a compliance-heavy, fast-changing environment
  • Ability to pass background, motor vehicle, and drug screenings
  • Valid driver's license and clean driving record