Beauty Advisor, Part Time - Silverburn, Glasgow
Posted 3 hours 58 minutes ago by LVMH Group
As a Beauty Advisor, you'll be at the heart of the SEPHORA customer experience. You'll bring your passion for beauty to our customers by offering personalised advice, exceptional service, and a warm, welcoming environment for everyone who walks through our doors.
Whether you're helping someone discover their new signature scent, guiding them through a skincare routine, or supporting the smooth running of daily store operations, you'll play a key role in delivering the world class experience SEPHORA is known for.
If you thrive in a fast paced retail environment, love connecting with people, enjoy staying ahead of the latest beauty trends and want to contribute to a values driven and inclusive environment, you'll feel right at home.
What you'll be doing- Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
- Stay up to date with beauty trends, new launches and Sephora's full product assortment, including exclusive brands.
- Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
- Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
- Process transactions accurately and maintain a tidy, well organised cash area at all times.
- Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
- Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
- Support visual merchandising updates and promotional displays that inspire customers.
- Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
- Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).
- Experience in retail, customer service or store operations (cash & stock).
- Strong passion for makeup, skincare and fragrance - product knowledge and application technique experience would be highly beneficial.
- Warm interpersonal skills and the ability to build meaningful client connections.
- Excellent organisational skills and high attention to detail.
- Ability to lift/carry boxes, stand for extended periods and perform physical tasks.
- A proven track record of delivering exceptional service and personalised recommendations.
- A target driven mindset with a desire to exceed expectations.
- Ability to multitask, prioritise and thrive in a dynamic, fast paced environment.
- Flexibility to work evenings, weekends and holidays as required.
- SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career.
- Allowances tailored to your role and location - including shoes, lunch and more.
- Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
- Performance based commission tied to collective store success.
- A generous employee discount across the world's best beauty brands.
- A paid day off on your birthday - because you deserve to celebrate!
- Access to a perks and wellbeing platform offering discounts, wellness support, and more.
- Generous holiday allowance, plus the option to buy extra days.
- And more!
SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.