BDM Manager, Business Owner (Salesforce)

BDM Manager, Business Owner (Salesforce) page is loaded BDM Manager, Business Owner (Salesforce) Apply locations London posted on Posted 19 Days Ago job requisition id R

Linklaters is a multi-national commercial law firm, with 31 offices in 21 countries worldwide.

We have been named as one of The Times' Top 50 Employers for Women, recognised by Stonewall as a top employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

We love hearing from anyone who is enthusiastic about changing the legal industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Linklaters, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

BDM Manager, Business Owner (Salesforce) - The role:

• Serve as the business owner for Salesforce products supporting the Business Development & Marketing (BDM) function.
• Act as the bridge between BDM and technology teams to ensure tools align with firm strategy and support business outcomes.
• Work closely with the BDM community to understand, define, and document business requirements.
• Partner with technology teams to establish and manage the technology roadmap that supports BDM workflows and goals.
• Define business requirements and KPIs to measure the effectiveness of Salesforce tools.
• Lead change management initiatives, providing user training and promoting best practices to drive adoption and optimise workflows.
• Monitor platform impact and engagement to assess how tools contribute to client development and marketing outcomes.
• Gather and analyse user feedback, advocating for functional improvements and enhancements that foster usability, efficiency, and innovation.

BDM Manager, Business Owner (Salesforce) - What we're looking for:

• Demonstratable expertise on Salesforce products. Hands on experience, certifications and official trainings are ideal.
• A track record of success as a business owner in the legal or professional services sector, ideally within a complex B2B environment
• Strong ability to document business requirements from non-technical stakeholders and translate them into actionable insights
• Excellent collaboration skills to foster effective teamwork across cross-functional teams and stakeholders
• Outstanding communications skills to gather input, provide thoughtful feedback, and advocate for solutions that align with user needs
• A genuine interest in continuous improvement, with a proactive approach to solving technology and workflow challenges
• A collaborative mindset and the ability to actively contribute to and participate in communities of practice

This is a fantastic role for someone wanting to join a supportive, innovation focused team that bridges business development, marketing, and technology at one of the world's leading law firms.

BDM Manager, Business Owner (Salesforce) - What's on offer:

This role is based at the Linklaters London office with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ).

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This is the place where talent meets opportunity and where passion meets purpose.

At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.

Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.

With second to none training and support, this is the place where you meet your future.

This is Linklaters.

Job Offer Scams

Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of . We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at .

Pre-joiner Screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.