Banking Customer Experience Advisor - Glasgow (Hybrid)

Santander UK is seeking a Customer Service Advisor for the Glasgow Contact Centre. The role involves handling customer enquiries by phone, processing transactions, updating records, and ensuring security across a high-volume telephony environment.

You'll work a flexible shift pattern, with a strong emphasis on customer care and process improvement. The role offers a starting salary of £25,000 plus a £500 flexible benefit allowance and the opportunity to earn an 8% discretionary bonus.