Banking Customer Care Specialist for Complex Inquiries

Barclays is seeking a Specialist Customer Care Advisor in Manchester to deliver exceptional service to Business Banking clients. The role handles quick inbound and outbound calls, resolving complex cases and offering tailored solutions while managing case workloads on a shift rotation basis from 8am to 8pm, Monday to Saturday.

You will liaise across teams, prioritise tasks, and ensure accurate resolutions, complying with risk and control standards.