Banking Customer Care Advisor Inbound Calls

Coventry Building Society is recruiting for a Customer Service Advisor to handle high volumes of inbound calls, identify banking needs and deliver the right outcomes for customers and the bank. You will be the first point of contact, resolving issues, educating customers on safer banking practices and protecting them from scams.

Training provided, hybrid working after onboarding, 35 hours per week across 8am-6pm, with weekends; Coventry House parking and facilities available.