BANK Health Care Administrator

Job overview

Applicants are invited to join our Administration Team supporting The Podiatry and Foot Health Service on a bank contract. The role involves providing high standard administrative support to ensure effective referral pathways and appointment procedures for patients and assisting the Podiatry clinical teams.

The post holder will be responsible for receiving a high volume of telephone calls, arranging and rescheduling patient appointments, processing new referrals, producing the relevant paperwork for clinical staff and providing IT and RIO related queries support as necessary. The role also includes distributing and placing stock orders for clinic locations across Shropshire, Telford & Wrekin.

Please note this vacancy may close early if a high volume of applications is received - submit early to avoid disappointment.

Qualifications and skills

• Excellent administrative and time management skills.
• Highly computer literate with experience of NHS RIO electronic patient records, Summary Care Record & Oracle (advantage).
• Good interpersonal and customer care experience.
• Ability to work independently and use initiative.
• Good working knowledge of Microsoft Office systems.
• High accuracy and attention to detail.
• Understanding of confidentiality requirements.
• Flexibility to meet changing service needs.

Training and Qualifications

• RSA II or equivalent experience (e.g. ECDL).
• Good standard of education (e.g. GCSE level or equivalent).

Experience

• Demonstrable general customer care experience.
• Good interpersonal skills.
• Ability to work without direct supervision.

Knowledge and Skills

• High level of accuracy and attention to detail.
• Good working knowledge of Microsoft Office systems.
• Understanding of confidentiality.
• Flexibility to meet changing service needs.

E mployment and Diversity Statement

Shropshire Community Health NHS Trust believes in fairness, equity and diversity in all aspects of its work. We provide visa sponsorship where required, and our selection processes are non discriminatory. We encourage applications from all areas of the community regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs.

Contact

Name: Rebecca Shepherd

Job title: Podiatry & APCS team lead

Email:

Telephone:

Available between 8am to 4pm.

Job details

Location: Mount McKinley Town, Shrewsbury

Salary: £25,272 pro rata per annum (Yearly)

Working hours: 0 hours per week (office hours 8.30am - 5pm)

Contract type: Bank

Grade: Administration Grade NHS AfC Band 2

Job reference: OPS A

Closing date: 29/07/:59