B2B Senior National Account Manager

• Permanent Full Time (37.5 hours) - Permanent

We'reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on.

There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long term profitability.

You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence.

Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes.

This is a high visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function.

What's in it for you?

• Competitive performance related bonus
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Strategic Account Management

• Manage and build a portfolio of key strategic national accounts, developing and maintaining account plans that drive growth, retention, and profitability.
• Develop and execute strategic account plans aligned with overall business objectives and national priorities.
• Lead and support tender activity across strategic national accounts, working with internal teams to coordinate robust, commercially aligned submissions.
• Build and strengthen relationships with senior stakeholders across customer organisations and internal teams to support long term partnership success.
• Work closely with the Senior Manager to review, discuss, and agree regional priorities and performance targets.
• Balance engagement, analysis, and review of both existing and new accounts to ensure progress across key priority areas.
• Collaborate effectively across teams, ensuring alignment between national and regional activity and maintaining a consistent customer experience

Regional Support

• Attend top regional hubs nationally to support Regional Account Managers and ensure alignment with national strategies.
• Act as a liaison between national and regional teams to deliver a consistent customer experience.

New Business Development

• Identify and secure new business opportunities within the national account space.
• Support negotiations for long-term agreements and strategic partnerships, within agreed frameworks.

Operational Excellence

• Drive internal stakeholder engagement to support initiatives that drive growth in share of wallet across key accounts, and deliver on strategic programs including PiPo, App, CRM, and other business-critical initiatives
• Ensure compliance with commercial frameworks, pricing structures, and governance processes
• Maintain accurate CRM records and provide regular reporting on account performance and pipeline
• Attend internal meetings as required, either in the field or Head Office
• Escalate and or discuss key challenges and proposed solutions with Senior Manager, as to ensure any key risks/challenges/blockers are managed and resolved.
• Share market insight and good practice with Line Manager and peers, as to support business growth and continuous improvement
• Proven experience in managing strategic accounts within a B2B environment
• Strong relationship-building and negotiation skills
• Commercial acumen and ability to develop strategic account plans
• Excellent organisational skills with the ability to manage multiple priorities
• Proficient in CRM systems and Microsoft Office Suite

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk

Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us.

We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone.

Please let us know at if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.

Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from.

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us.

Pension With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment.

Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products.

Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you.

Open Development Programme You can take your career almost anywhere at Screwfix . click apply for full job details