B2B SaaS Customer Support & Onboarding Specialist

VoucherCart in Edinburgh is looking for a Customer Support Specialist to assist customers through chat and phone support, addressing issues directly and documenting tutorials. You'll work closely with customers to enhance their experience and facilitate solution-oriented feedback.

The role requires a strong communicator with a technology background, and you will be involved in troubleshooting and continuous improvement processes. A salary between £25-30K is offered depending on experience.