B2B Customer Service Leader - Hybrid London

Helen of Troy is seeking a Customer Service Manager (BtoB) to lead the SOTL B2B Customer Service team in London. You will provide leadership, set priorities, and coach a team to deliver best-in-class service.

You will oversee operations for Osprey and Hydro Flask brands across Europe, drive KPIs, champion process improvements, and collaborate with Sales, Logistics and Warehouse to hit targets. Hybrid work, permanent role with 3 days onsite.