B2B Customer Care Specialist Hybrid, 23 Days PTO, Pension

Posted 3 days 2 hours ago by Iron Mountain

Permanent
Full Time
Other
West Lothian, Livingston, United Kingdom, EH540
Job Description
Iron Mountain is seeking an experienced Customer Care Representative for a fixed-term contract in Livingston. This role involves serving as the first point of contact for B2B clients via telephony, resolving inquiries, and providing information about secure storage and logistics services. Candidates should have strong customer service experience, excellent telephony skills, and proficiency in CRM software. The position offers a competitive salary, hybrid working arrangements, generous leave, and private medical insurance.