Azure Cloud and Infrastructure Engineer

iO Associates is partnering with a Software Development Consultancy and is seeking a talented SC Cleared, Azure Cloud and Infrastructure Engineer to support their Customer, Internal, and Developer IT systems. This role plays a crucial part in handling infrastructure and cloud platforms, working closely with project and support teams. As a key player, you will be responsible for resolving Incidents and Major Incidents within agreed SLA's and collaborating with the Problem Manager(s) to identify and address root causes.

Role Summary:
Our client is seeking a talented Cloud and Infrastructure Engineer to support their Customer, Internal, and Developer IT systems. This role plays a crucial part in handling infrastructure and cloud platforms, working closely with project and support teams. As a key player, you will be responsible for resolving Incidents and Major Incidents within agreed SLA's and collaborating with the Problem Manager(s) to identify and address root causes.

What you'll do:

• Resolve incidents and major incidents within SLA.
• Investigate root causes and implement permanent fixes or workarounds.
• Support enterprise IT services, ensuring availability, security, and integrity.
• Collaborate with project teams to transition new services into support.
• Maintain clear documentation and knowledge articles.
• Liaise with internal teams and third-party providers.
• Occasionally perform on-site tasks such as hardware swaps or patching.

What you'll bring:

• Strong knowledge of Microsoft Azure (IaaS, PaaS, Entra ID).
• Experience with infrastructure as code (Terraform, Bicep).
• Windows Server (2012 R2-2022), Active Directory (multi-forest/domain).
• Office 365 setup and administration.
• Virtualisation (VMware, Hyper V).
• SAN and clustering technologies (Dell, HP).
• Exposure to SQL troubleshooting and Microsoft System Center (SCOM).

This is a great opportunity for someone who thrives in a varied, hands on role, solving complex issues across diverse technologies.

This will be a remote first role with very occasional travel to London, Leeds or Bristol and will be paying up to £60,000 per annum with additional pay for being involved in an on call rota.

The client is looking to get interviews booked in ASAP, so please don't hesitate to apply now!