Aviation Customer Experience Specialist

Posted 5 days 15 hours ago by John Menzies

Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description

Menzies Aviation is seeking a Customer Services professional to ensure high standards of service and efficient processing for airline customers. Responsibilities include checking travel documents, issuing boarding passes and bags tags, and processing customers through airline systems, with strict adherence to safety and regulatory requirements.

The role emphasizes strong verbal communication, keen attention to detail, and proficient use of IT systems, along with a valid 5-year history and proof