Autonomous Tech Comm Lead for B2B SaaS

A successful B2B SaaS company based in the UK is seeking a Technical Writer to lead the overhaul of customer support documentation. This pivotal role offers autonomy in building a technical communication strategy and creating impactful content across core fintech platforms. The ideal candidate has over three years of technical writing experience in the B2B SaaS sector, proficiency with tools like GitBook and Loom, and a passion for improving user experience in a hybrid work environment.