Auto Service Advisor: Customer Experience Lead

Posted 22 hours 18 minutes ago by i2i Recruitment Consultancy

Permanent
Full Time
Other
Gloucestershire, Cheltenham, United Kingdom, GL501
Job Description

i2i Recruitment Consultancy is seeking an experienced Service Advisor in Cheltenham. The role involves managing the customer experience throughout the service journey, from drop-off to collection. Responsibilities include booking services, liaising with different departments, and maintaining communication with customers.

The ideal candidate has at least two years of experience, excellent customer service skills, and a proactive approach. This position offers a range of benefits, including 32 days' annual leave and health benefits.