Atlassian Engineer | Contract | Inside IR35 | Remote
Posted 3 hours 45 minutes ago by Opus Recruitment Solutions Ltd
Contract
Not Specified
Public Sector Jobs
London, United Kingdom
Job Description
Atlassian Engineer | Contract | Inside IR35 | Remote | 3months +) | Day rate: Market Rate (inside IR35)
I'm supporting a public sector organisation delivering a major Leavers Programme and they're looking for an experienced Atlassian Engineer to design, build and support a fully auditable, automated leaver workflow in Jira Service Management, integrated with Microsoft Entra ID Governance (Lifecycle Workflows).
This is a hands on build role working across HR, Service Desk, Desktop Support, App Support and external service providers.
What you'll be doing
What you'll need
Nice to have
If this is of interest, please respond with your most up to date CV and I'll give you a call if you look like a good fit
I'm supporting a public sector organisation delivering a major Leavers Programme and they're looking for an experienced Atlassian Engineer to design, build and support a fully auditable, automated leaver workflow in Jira Service Management, integrated with Microsoft Entra ID Governance (Lifecycle Workflows).
This is a hands on build role working across HR, Service Desk, Desktop Support, App Support and external service providers.
What you'll be doing
- Designing and configuring a dedicated Leavers JSM project: issue types, fields, screens, workflows, SLAs, queues, permissions and notifications.
- Building workflows for multiple personas (employees, workers, service providers).
- Creating queues, SLAs, automation rules and notifications for operational teams.
- Implementing and maintaining REST API and webhook integrations between Jira and Entra ID.
- Working with Entra ID engineers to design/test payloads, callbacks and workflow updates.
- Building logic to link manually created tasks to master leaver tickets, including field sync.
- Designing and implementing reporting and KPIs: filters, saved searches, dashboards and periodic summaries.
- Creating dashboards for operational teams and management using native gadgets and approved add ons.
- Working directly with HR, IT, EA and vendor stakeholders to refine workflows and reporting.
- Producing technical documentation, runbooks, backup/restore steps and change control notes.
What you'll need
- Strong experience configuring Jira Service Management end to end.
- Ability to design modular workflows and permission models for multi team environments.
- Hands on experience with Jira REST APIs, webhooks and automation (Automation for Jira, ScriptRunner, PowerShell, etc.).
- Experience integrating Jira with identity/ITSM/HR platforms - ideally Microsoft Entra ID/Azure AD.
- Ability to troubleshoot API calls, webhooks and Logic Apps integrations.
- Solid understanding of Atlassian architecture across Jira Software, JSM and Confluence.
- Experience building dashboards, KPIs and operational/management reporting.
Nice to have
- Familiarity with Entra ID Governance/Lifecycle Workflows and Azure Logic Apps/Functions.
- Public sector or regulated environment experience.
- Previous involvement in joiners/movers/leavers or identity governance programmes.
If this is of interest, please respond with your most up to date CV and I'll give you a call if you look like a good fit