Associate Director, Human-Centered AI Innovation Lab

Kyndryl seeks an Associate Director to lead end-to-end customer innovation engagements, framing challenges, directing prototypes, and delivering evidence-based decisions. This is a design-led leadership and consulting role, focused on practical AI fluency and credible prototypes, not engineering depth.

You will own engagement architecture, steer executive workshops, translate priorities into actionable design challenges, and coach multidisciplinary teams across design, research and engineering