Assistant Property Manager

ASSISTANT PROPERTY MANAGER

• Rendall & Rittner • Competitive • Hybrid - Bournemouth

ROLE OVERVIEW

You will play a pivotal role in supporting two Senior Property Managers, with the day-to-day administration of their portfolios, which include sites in and around Southampton and The Hamptons in Worcester Park. Working primarily from home with the flexibility to visit our offices or site offices when needed, you will keep everything running smoothly behind the scenes-owning inboxes, maintaining records, and coordinating tasks with care and precision.

This is a brilliant opportunity to build a career in residential property management while learning from experienced managers. You will use Outlook and our internal property management systems daily, and you may also have the chance to accompany managers on site visits to broaden your exposure to the operational side of the role. We're ideally looking for someone based along the south coast between Portsmouth, Southampton and Bournemouth.

ROLE EXPECTATIONS

You will be the organisational heartbeat for two Senior Property Managers, managing inboxes, updating systems, preparing documents and ensuring information is accurate, up-to-date and easy to find. Most days will involve structured admin, responding to queries, scheduling and tracking actions so nothing is missed, with occasional site visit opportunities to see how your work supports our residents and clients.

WHAT SUCCESS LOOKS LIKE

• You keep shared inboxes, trackers and records impeccably organised, with actions clearly owned and deadlines met.
• You communicate promptly and professionally with residents, contractors and colleagues, providing clear updates and next steps.
• You confidently navigate Outlook and internal systems, producing accurate documentation and reports first time.
• You anticipate needs, flag risks early and proactively remove admin bottlenecks for the Senior Property Managers.
• You handle competing priorities calmly, meeting agreed SLAs and turning around requests quickly.
• You contribute positively to team culture, reliable, responsive and always focused on great service.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Managing Outlook inboxes, diaries and task lists for two Senior Property Managers.
• Updating internal property management systems, logs and document repositories.
• Drafting letters, reports and resident communications, and issuing contractor instructions.
• Coordinating repairs, quotes, purchase orders and follow-ups to completion.
• Preparing packs for meetings and tracking actions afterwards.
• Supporting occasional site visits with scheduling, paperwork and note-taking.

WHO THIS ROLE IS FOR

• You're a highly organised administrator who enjoys creating order and keeping details tight.
• You're confident with Outlook and quick to learn new systems and processes.
• You communicate clearly, professionally and empathetically with a people-first mindset.
• You're proactive, dependable and comfortable juggling multiple priorities.
• You value hybrid working and can travel across the south coast when needed.

EXPERIENCE THAT HELPS

• Experience in lettings or property administration, especially in resident-facing roles.
• Exposure to block or residential property management environments.
• Strong customer service background in a regulated or process-driven setting.
• Familiarity with scheduling, record-keeping and document control.
• A full driving licence and access to a car can be beneficial for occasional site visits.

WHAT WE OFFER

• Competitive salary
• Discretionary bonus
• 25 days holiday plus bank holidays, with the option to buy or sell holiday
• Salary sacrifice scheme
• Private healthcare (subject to seniority or 3 years' service), life assurance
• Telus Health wellbeing platform
• Free eye tests and Cycle to Work scheme
• Enhanced maternity and paternity pay (service-dependent)
• Fully funded training and professional development
• Long service reward, from 5 years' service
• Employee referral scheme, up to £1,500
• Staff social events

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your administrative rigour, Outlook and systems proficiency, prioritisation under pressure, stakeholder communication style and motivation to grow in property management

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.