Assistant Operations Business Manager Responsive Repairs

Are you well organised, confident with computers and great with people? Fairhive are looking for an Assistant Operations Business Manager - Repairs to join our busy and friendly team!

Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That's why we are striving to provide 1,000 additional homes by 2025.

As an Assistant Operations Business Manager at Fairhive you can expect to be in a dynamic role and to be an integral member of our team, providing support to the wider team to ensure the smooth running of the business.

About the Role

We are looking for an ambitious individual with strong interpersonal skills who is able to multi-task to provide direction and support to the Responsive Repairs team.

On the Job you will:

• Lead a team of in house Operatives to deliver a cost effective and efficient repairs and maintenance service
• Manage the repairs process to ensure we complete repairs within required timescales
• Manage contractors to complete repair works over and above the capacity of our in house team
• Work closely with our asset management teams to ensure properties are meeting the Decent Homes Standard

About You

We're looking for someone who can take ownership of a variety of projects and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers.

For this role you will need:

• An HNC or recognised qualification in Building Surveying or Property Maintenance
• Proficient use of IT
• An ability to manage and deliver projects to strict time and cost targets
• Interpersonal skills to assemble, unite and motivate a team
• The ability to plan and organise repairs and maintenance works to budget and time constraints

You will ideally have skills and attributes that include:

• good communication skills both verbal and written
• attention to detail
• strong planning and organisation skills with the ability to prioritise
• the ability to work as part of a multi-disciplined team,
• practical problem solving skills
• computer skills (MS Office)

If you're conscientious, community minded and keen to learn more about working with us, we'd love to hear from you!

Benefits include

• 28 days holiday plus Bank Holidays (pro rata for part time)
• Discretionary performance related payment
• Contributory pension scheme
• Flexible working
• Health Cash Plan
• Workplace Options Employee Assistance Programme
• Employee discount scheme

E&D Commitment

Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury and our surrounding areas' diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from ethnic minority backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Leader

Closing date: 7th May 2024 - 1pm Interview date: TBC

All applications for this role will be reviewed on a continuous basis. As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date.