Assistant Leakage Technician
Posted 6 hours 48 minutes ago by Anglian Water Group Ltd.
Location: Kings Lynn Contract: Permanent Full Time Salary: Circa £30,633
At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Integrated Maintenance, Repair and Development Services (IMRDS) is the team that maintains our water supply systems, handles emergencies like water bursts, and develops new ways to better serve our customers. Whether you're passionate about frontline operational work or playing a part in safeguarding one of the world's finest drinking water systems, IMRDS offers dynamic opportunities for growth, development, and purpose-driven work.
What Will You Be Doing as an Assistant Leakage Technician (SENSOR Maintenance)?As an Assistant Leakage Technician, you will play an important role in supporting Anglian Water's leakage reduction strategy through the maintenance and operation of our fixed network SENSOR estate. Working across the region, you will inspect, maintain, test and replace fixed network hydrophones and associated SENSOR equipment, ensuring assets remain operational and continue to provide reliable data to support leakage detection activities. This is a field-based role where no two days are the same. You'll spend much of your time outdoors, travelling across the region, working on network assets and supporting our ambition to achieve world-leading leakage performance. You'll receive full training, industry-leading technology, and ongoing support from experienced colleagues to help you succeed and develop your career.
Key Responsibilities- Conduct SENSOR maintenance activities on fixed network hydrophones and associated equipment
- Inspect, test, maintain and replace fixed network hydrophones in accordance with approved procedures and water hygiene standards
- Accurately collect, record and update asset and network information
- Identify and report faults, defects and maintenance requirements relating to SENSOR assets and elevate findings where appropriate
- Deliver excellent customer service at every interaction, keeping customers informed where required
- Work collaboratively with leakage teams, schedulers, analysts, project managers, and customer contact teams
- Accurately record all work activities, survey findings, and customer interactions using company systems including Oracle and SAP
- Ensure all job notes, records, and work management information are completed to a high standard
- Follow safe systems of work and adhere to all water quality, hygiene, and health and safety procedures
- Support business incidents and operational priorities when required
- A positive, enthusiastic, and customer-focused attitude
- Excellent communication and interpersonal skills
- Ability to work independently while also contributing to a wider team
- Comfortable working outdoors in all weather conditions
- Strong organisational skills and attention to detail
- Ability to adapt to changing priorities and work under pressure
- A proactive and self motivated approach to work
- Commitment to health, safety, and wellbeing standards
- A genuine desire to contribute to environmental improvement and customer satisfaction
- Experience within utilities, construction, field operations, or a similar environment
- Full UK driving licence is essential
- Good level of IT literacy and confidence using handheld devices and operational systems
- Customer service experience and a passion for delivering excellent service
- Comfortable travelling throughout the region using a company vehicle
- Physically fit and able to carry equipment, undertake lifting activities, and work outdoors regularly
- Ability to read maps, plans, and network information (training provided)
- Strong written and numerical skills with attention to detail when recording information
- Able to manage risk and make sensible decisions in a dynamic operational environment
- Driven, self motivated, and eager to learn new skills and technologies
At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded.
Some of our benefits include:
- Bonus scheme
- Private healthcare
- Competitive pension scheme
- Up to 26 days annual leave, increasing with length of service
- Flexible benefits to support your wellbeing
We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.
Closing Date: 03/09/2026
We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
More information about how we look after and use your information can be found in our Privacy Notice.
Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.