Assistant Hotel Conference and Banquets Manager

Assistant Hotel Conference and Banquets Manager Castleknock Hotel

Location: On site / Diswellstown, Co. Dublin, D15 WNR7, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality Management / Head Office
Salary: Competitive salary

At Castleknock Hotel we are currently recruiting for an Assistant Conference & Banquets Manager to join our Team.This is a busy, exciting and rewarding role assisting in managing a large team for all aspects of the department.This role is ideal for candidates who are looking for a new challenge or progression in this area.

Why Work With Us?

At Castleknock Hotel, our team is at the heart of everything we do. We have been awarded - Failte Ireland Outstanding Employer Excellence, Irish Hotel Federation Expert Quality Employer, Great Place to Work, Best Workplace in Hospitality.

We're guided by our core values:Think About the Guest Be Respectful Work As One Be the Best Own It & Deliver It

As a team member, you'll enjoy many benefits, some are listed below:

• Competitive pay
• Free meals on duty
• Complimentary uniforms
• Employee discounts across all FBD Hotels & Resorts
• Employment opportunities across all FBDS Hotels & Resorts
• Employee recognition awards
• Employee Reward points
• Free gym membership / Discount in The Spa
• Ongoing training, development, and career progression
• Access to an EAP
• Access to the Castleknock Team Voice group

What the role is:

• Coordinating with departments (banqueting, catering, AV, housekeeping)
• Managing day to day client expectations for bookings - Corporate events and Social events
• Providing excellent service to clients
• Handling last minute changes calmly and efficiently
• Coordinating across vendors, hotel teams, and clients
• Managing multiple events simultaneously
• Managing invoices and event P&Ls
• Ensuring profitability of events
• Handling unexpected issues (weather, equipment, staffing)
• Creative solutions on event day
• Familiarity with hotel PMS (Opera)
• Event management software
• Ensuring compliance with hotel policies
• Reviewing Function sheets (Banquet Event Orders)
• Double checking room setups, dietary requirements, and schedules
• Ensuring a seamless guest experience

What we're looking for from you:

• The ability to manage, plan and execute all events within conferencing and banqueting department
• The ability to engage well with guests to provide an outstanding and unforgettable experience
• Excellent attention to detail & a high level of knowledge of Food & Beverage service
• The ability to adapt to change and work well under pressure
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Be committed to the team and the Hotel industry
• Be flexible with working hours (must be available for weekends, early starts and late finishes)
• Previous experience with Hotel Event operations
• Outstanding attention to detail and effective communication
• Ability to follow verbal directions in a fast-paced and dynamic environment
• Excellent time management and the ability to prioritise tasks
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Hospitality expertise (understanding guest flow, service standards)
• Cultural awareness (working with international clients)
• Excellent team training skills