Area Manager

Apleona Ireland is recruiting an Area Manager to cover the Munster and Kerry Region.

We are committed to providing the best service to our clients. With our truly varied portfolio across the business sectors, we have great opportunities for the right candidates to grow with the company.

As Cleaning Area Manager, you will manage the day-to-day operations, overseeing a portfolio of multiple sites whilst leading and motivating a team of direct reports. You will operate consistently within company policy, ensuring our services meet customer expectations by making the best use of the resources available to you.

Working pattern: Mon-Fri from 08:00-17:00

Key Duties and Responsibilities

• Control spend in line with agreed budgets set by the Account Manager and Account Director.
• Monitor client satisfaction and service delivery on a weekly/monthly basis, through client meetings, and weekly/monthly call logs/complaints reports.
• Carry out random and pre-planned cleaning audits as required
• Ensure site documentation is accurately maintained and registered via different tools in use.
• Ensure products, equipment and materials fall in line with the agreed budget and are properly stored, used, maintained, and controlled.
• Ensure activities are undertaken in line with quality management, Health and Safety, legal requirements, environmental policies, and duty of care.
• Uphold, safeguard, and promote the Company's values and philosophy relating to ethics, integrity, and corporate social responsibility.

Skills and Qualifications

• Working Knowledge of the Cleaning Management Industry is preferable with a strong focus on Soft Services (Contract Cleaning)
• Understanding of Working Time Directive, Employment Legislation, however, training will be implemented.
• Knowledge of Health and Safety awareness/training, training will be implemented.
• Excellent customer service
• IT literate and understanding of systems/technology in the industry.

Person Specification

• Ability to support, motivate and lead a team to develop and achieve through regular coaching and one-to-one
• Excellent communication skills, at all levels and both internally and externally
• Ability to meet customer expectations at all times
• Ability to manage resources efficientlyStrong team working ethic and flexibility
• Excellent attention to detail

Full Driving License Required, Mileage and Expenses provided

You must be legally permitted to work in Ireland.

Apleona is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ref: 18111