Apprentice L&D Consultant Business Partner
Posted 5 hours 45 minutes ago by Amentum
The Learning Technology Support role provides practical, day to day support for the digital learning environment and academy. Reporting to the Head of Organisation & People, the role supports the Learning & Technology Specialist in delivering, maintaining, and improving learning platforms, content, and workflows, ensuring employees can easily access and use learning to build capability and performance.
Success Measures- Learning systems that are accurate, reliable, and easy to use.
- Smooth operation of learning workflows across service delivery, technical capability, business enabling, growth.
- Positive feedback from users on learning platform support.
- Up to date and accurate learning data and reports.
- Timely resolution of learning technology issues.
- Visible improvements to learning processes and user experience.
- Digital & Systems Confidence - Comfortable using digital platforms, databases, and online tools.
- Process & Workflow Thinking - Ability to understand, map, and improve how learning and people processes work.
- Attention to Detail - High level of accuracy in data, systems, and content management.
- Customer Support & Communication - Able to support users clearly, patiently, and professionally.
- Continuous Improvement Mindset - Willingness to learn, identify issues, and suggest better ways of working.
- Support the setup, maintenance, and organisation of learning content within the digital learning platform.
- Assist with uploading, updating, and testing learning materials and pathways.
- Help ensure content is easy to find, accurate, and presented in line with standards.
- Map learning workflows across the business workflow (e.g., service delivery, technical capability, business enabling, growth).
- Document how learning processes work and identify gaps, inefficiencies, or duplication.
- Support the implementation of improved learning and people workflows within systems and tools.
- Provide first level support to employees and managers using learning systems.
- Assist with access, troubleshooting, and navigation of learning platforms.
- Track and escalate issues to the Learning & Technology Specialist as required.
- Maintain accurate learning records, completions, and user data.
- Support reporting on learning activity, compliance, and engagement.
- Carry out quality checks on learning content and system set up.
- Identify opportunities to improve learning processes, workflows, and user experience.
- Contribute ideas and feedback to improve the digital learning environment.
- Support the wider Organisation & People team with learning related activities as required.
Recognised throughout industry as a benchmark of good practice, our Early Careers Programmes offer a structured approach to Continuous Professional Development (CPD). You will learn technical, behavioural, and business skills to set you up for a successful career. As a member of the Amentum apprenticeship community, we will support you with your learning as well as opportunities to network across the business.
We want you to have unlimited learning opportunities and space for growth so you can fulfil your potential.
- A flexible workstyle, embracing a hybrid working pattern and supporting those who need to balance work/life commitments a bit differently than others.
- Free single medical cover and digital GP service.
- Reimbursement towards relevant professional development and memberships.
- An inclusive and diverse work environment, embracing the variety of disciplines, cultures, backgrounds and lifestyles of our employees through our Employee Networks.
- A focus on safety, health, and wellbeing, prioritising our people through a supportive culture and positive mental health champion network.
The duration of this apprenticeship will be: 18 months.
We want you to bring your whole, authentic self to work.
You must have the permanent right to work in the UK
In addition to having the permanent right to work in the UK, you are also required to have been ordinarily resident in the UK, the British Overseas Territories, or Crown Dependencies (Channel Islands and Isle of Man) for at least the previous three years before the start and for the duration of the apprenticeship.
As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regard to the recruitment process (for example, if you require the application form in a different format), please contact us and we'll be happy to help.