Apprentice Customer Service and Social Media Administrator
Posted 3 hours 27 minutes ago by Kirklees College
This is an exciting opportunity to work for Mirfield Auto Spares undertaking varied duties including administration, social media and customer service both online and face to face. You will be working with a hardworking and friendly team.
The role will include various administration, customer service and social media duties with the aim to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
- General administrative duties including typing correspondence by e-mail and letter
- Organising business travel
- Administering the company's internet shop, packaging and distribution of internet ordered goods, dealing with incoming and outgoing post
- To undertake filing, faxing, record keeping, photocopying and distribution of relevant documents
- Using Microsoft Packages, in particular Word, Excel and PowerPoint
- Answering enquiries via our Ebay account
- Taking photographs of items to be sold on Ebay
- Adding parts to Ebay
- Cleaning parts so they are ready to be photographed for sale
- To deal courteously and efficiently with all visitors.
- Answering the telephone in a professional manner and dealing with general enquiries from customers and clients.
- Providing refreshments for visitors when required
- Inputting data onto internal systems with a high level of accuracy
- Dealing with stationary/stock levels and reordering as and when appropriate
- Assisting all members of the team as and when required
- Dealing with requests for information
- Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programmeareas follows:
- Attend and be punctual for all induction session, lessons, work-based training/support sessions
- Complete all required assignments by the required timeline.
- Build up your portfolio of evidence on-going
- Access support from tutor/assessor/manager as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
Company Benefits :
If the budget allows there may be an increases/bonuses ongoing, this will also be based on satisfactory employment and meeting apprenticeship targets, over the duration of the apprenticeship.
Mirfield AutomotiveSpares Ltd is located close to Mirfield town centre and is within a five minutes' walk of both the main Huddersfield Road and Mirfield train station providing great public transport links.
Due to the nature of company the ability to drive would be an advantage.
This company is commercial vehicle dismantlers and as such the successful candidate should be aware that they will be required to wear safety boots, gloves, helmet and high visibility vests when in the yard. You should have a sensible and mature attitude with a hands-on approach whilst working in this environment.
About the employerMIRFIELD AUTOMOTIVE SPARES LIMITED
Mirfield Auto Spares Ltd has over 30 years of experience in exporting commercial spare parts, complete vehicles and machinery; we are one of the UK's largest stock lists of second hand commercial vehicle spares, exporting to 36 countries around the world.