Apprentice Community Immunisation Administrator (Norfolk & Waveney)

Apprentice Community Immunisation Administrator (Norfolk & Waveney) NHS AfC: Band 3

Main area Children and Young Persons Grade NHS AfC: Band 3 Contract Permanent: Apprenticeship Hours Full time - 37.5 hours per week (Working across Monday to Sunday. Some Saturday and evening working required for clinics across the county of Norfolk and Waveney) Job ref 812-26-NC-APP-CIA-NW-B3

Site No 10 Norwich Business Park Town Norwich Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 06/11/:59 Interview date 18/11/2026

Job overview

Ready to take your first step into the world of work? Join our friendly NHS team, earn while you learn and work towards a recognised apprenticeship qualification through City College. You'll build practical skills, gain confidence and help us make a real difference in communities across Norfolk.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Proposed interview date: 18th November 2026

Main duties of the job

What you'll do:

No two days will be exactly the same. Supported by experienced administrators and nursing colleagues, you'll learn how a busy healthcare service works and help the team to:

• Answer phone calls and emails
• Update records accurately and keep information confidential
• Help organise vaccination clinics
• Support colleagues delivering vaccination programmes in schools, community clinics and other local venues
• Develop your communication, organisation and IT skills

Working for our organisation

A big thank you for considering joining us at Hertfordshire Community NHS Trust
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible -
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

Detailed job description and main responsibilities

Could this be you?

You don't need lots of work experience. We're more interested in your attitude, potential and willingness to learn. We'd love to hear from you if you:

• Are friendly, reliable and keen to learn
• Enjoy helping people and working as part of a team
• Can communicate confidently and respectfully with children, young people and adults
• Are organised, pay attention to detail and can manage your time
• Have basic IT skills and feel comfortable using applications such as Word, Outlook and Excel
• Have GCSE English and Maths at grade 4 or above, or an equivalent qualification
• Want to build a career in NHS administration

What you'll get:

• A recognised apprenticeship qualification through City College
• On-the-job training, guidance and regular support
• Real experience in a professional NHS environment
• Skills and confidence to support your future career
• The chance to help protect the health and wellbeing of local people

Experience from volunteering, working with children and young people, or being in a healthcare setting would be helpful, but it isn't essential. We'll provide the training and support you need throughout your apprenticeship.

One day a week will be spent at City College.

This role involves travelling to different locations across Norfolk to support vaccination programmes. You'll need a full driving licence and access to a vehicle for work purposes, unless you have a disability as defined by the Equality Act 2010.

Ready to apply?

Start your NHS career with us and help improve the health of children, young people and families across Norfolk.

If you would like to have a chat about the role please either call

or email Nancy Campen for a call back.

Please see attached job description for more details

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Person specification Other

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Skills & Abilities

• Ability to maintain confidentiality
• Able to organise and manage their own workload, prioritising tasks effectively and seeking guidance when required
• Able to demonstrate a positive attitude towards learning, adapting to change, and taking on new challenges.

Experience & Knowledge

• IT literate and knowledge of Microsoft Office applications including Excel.
• Good written and oral communication skills to enable engagement with a range of service users and partners.
• Able to work well with others, demonstrating a positive attitude and a willingness to learn from and support colleagues as part of a team.
• An interest in public health and an understanding of the important role the NHS plays in protecting and improving the health and wellbeing of local communities

Qualifications/Education

• Motivated to learn and achieve an apprenticeship qualification while gaining practical workplace experience
• Grade 4 Maths and English

We will communicate any interview arrangements with applicants via e-mail so it is advisable that you check the email address you give on your application on a regular basis.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 26 week probation period.

We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, contact

Applications from qualified job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to you meeting minimum criteria of the role and salary threshold. Please visit the Gov.UK website for detail.

If applicable to the role, staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).

In submitting an application form, you authorise Hertfordshire Community NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.