Application/Platform Engineer

Application/Platform Support Engineer
£40,000 - £50,000 + Excellent Benefits
Leeds/Hybrid 2x per week

Your new role
Our client is looking for an Application/Platform Support Engineer on a permanent basis. The role will partner with the Senior Techno-Functional Engineer and together represent the technical Support for a collection of Back Office systems. They will be providing techno-functional support and product delivery services for those systems

What you will be doing

• Provide application techno-functional support for a range of enterprise-level Back Office systems
• Troubleshoot and resolve technical issues, working
  closely with other members of the team and with vendor support to ensure high system reliability and performance
• Collaborate with cross-functional teams to ensure seamless product delivery and support of systems in scope.
• Provide end user training to business stakeholders (ie business users/SMEs) to educate on best practices,
  functionalities, and capabilities of the applications in scope.
• Develop custom reports, dashboards, and data visualizations to meet reporting requirements.

What you will need

• Having a good level of experience in a wide variety of Back Office systems, you will maintain, troubleshoot and enhance a broad range of systems that keep day-to-day operations running smoothly.
• Familiar with application product delivery and support for Back Office systems
• Good working knowledge of the management, support and configuration of Enterprise Applications
• Ability to analyse and resolve problems unassisted and to carry out some development tasks with minimum guidance

Essential Criteria
We are interested in hearing from candidates who have the following capabilities:

• Basic understanding of different (relational) database management systems (eg MS SQL Server, Oracle) and hands on experience performing Back End queries (PL/SQL or SQL Developer)
• Understanding the concepts of implementing and supporting SaaS solutions and of working with external suppliers to integrate with internal systems (ie SSO)
• Experience in a similar application support role (familiarity with ITIL, working knowledge of SDLC and familiarity with IT infrastructure like server and database management)
• Good understanding of business processes and how those get facilitated by software solutions

What you will get in return
In return, you'll receive a competitive salary of £40,000-£50,000 on a permanent basis. You'll also benefit from an excellent package that includes private medical insurance, fantastic annual leave and a generous pension scheme, making this a highly attractive opportunity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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