Application Support Team Lead

Posted 13 days 16 hours ago by In Technology Group Limited

£38,000 - £40,000 Annual
Permanent
Not Specified
Other
Suffolk, Bury St. Edmunds, United Kingdom, IP295
Job Description

Application Support Team Leader- Up to £40,000 (DOE)

Location: Bury St Edmunds (onsite)

We have partnered with a bespoke Software company, looking for an experienced Application Support Engineer to join their team in a team lead position.

You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations.

Required:

  • Customer Service experience (3 years)
  • Ticketing systems- ServiceNow/CRM/ZenDesk
  • MS Office- Windows/Exchange/O365
  • Service Desk Experience- providing support

This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team.

If you are interested, please apply now to share your CV across.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.