Analyst

Who we are

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world's largest industries for companies, government organisations and industry professionals.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world's trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it's the collaboration of our teams that have shaped our success and will continue to do so in the future.

The role

Our Databases and Analytics team within GlobalData Healthcare, Pharma requires an individual to help develop and refine the Pharmaceutical Outsourcing team. You will work on a friendly team that is collaborative while allowing flexibility to your working style. This hybrid office/WFH position is located in a central London office near Blackfriars.

What you'll be doing

Key responsibilities: Sales and Client Support

• Respond to client queries regarding the platform
• Clarify, manage and successfully implement customer expectations
• Support the salesteamby participation in client meetings when requested; travel potential for face to face client meetings
• Provide internal training presentations on platform enhancements to sales teams
• Support any new starters on any protocol and procedural training
• Coordinate and work closely with the India team to ensure that project deliverables are met with high quality
• Support Consulting team deliverables by coordinating with India team

Key responsibilities: Product Support

• Work closely with local and offshore managers to ensure that project deliverables are met with high quality in supporting the Outsourcing databases
• Oversee and implement methods and processes for data collection from a range of information sourcesand to enhance the accuracy and scope of the databases
• Support quality control of the databases
• Participate in weekly team meetings
• Produce monthly analyst briefings, white papers and any other reports required by the manager/company
• Attend/ present at conferences held by the company, potential for overseas travel; present at webinars

What we're looking for

• A post graduate degree (MSc or MBA) in Life Science, Business, or equivalent 1 year experience desirable
• Desirable: Background or familiarity with pharmaceutical contract manufacturing industry
• Basic understanding of pharmaceutical industry and drug development processes
• Basic understanding of domestic and foreign corporate structure
• Basic understanding of the international financial regulatory environment
• Excellent organizational, interpersonal and presentation skills
• Expertise in using Excel and ability to produce PowerPoint presentations
• High level of both written and verbal communication skills
• Focus on quality, process improvements and attention to detail
• Must be a team player and possess the ability to work well with global teams
• Experience in client interactions (written, verbal by web meetings, face to face) is desirable
• An experience in maintaining/managing a pharmaceutical database will be highly desirable
• Willingness to travel overseas if necessary

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.