Airport Customer Experience Specialist - 9-Month FTC

British Airways is recruiting at Heathrow for a Customer Experience Representative on a 9-month fixed-term contract. You will be at the heart of the passenger journey across Terminal 5 and Terminal 3, delivering outstanding service.

Join a fast-paced team where every interaction matters, supporting check-in, boarding, disruptions, and premium customers, while upholding BA's values and safety standards.