AI Enablement Specialist

AI Enablement Specialist

Department: Transformation & AI

Employment Type: Permanent - Full Time

Location: Hybrid

Compensation: £30,000 - £35,000 / year

Description

Hello. Welcome to Wanstor! At Wanstor, we've been delivering award-winning IT solutions for over 22 years, and we're proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology.

Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you're looking for a place where your skills can thrive and grow, you'll feel right at home here!

We're looking for someone who is energetic, engaging with the desire to become an AI Enablement Specialist to help people confidently adopt and embed Copilot into the way they work. This role is all about making AI practical, approachable and genuinely useful.

You'll be at the front line of Copilot adoption, working closely with end users to demystify AI, build confidence, and show how Copilot can make everyday work easier, faster and more impactful. This is a people-first role that blends training, coaching, communication and a genuine enthusiasm for AI.

What You'll Do

• Deliver engaging live and virtual training sessions focused on Copilot
• Facilitate workshops, lunch-and-learns and onboarding sessions tailored to different roles and experience levels
• Act as a first-line support point for Copilot-related questions
• Help users apply Copilot to real workplace scenarios such as emails, research, reporting and meetings
• Gather user feedback and common challenges to continuously improve training and enablement approaches
• Monitor adoption indicators such as participation, engagement and feedback
• Create and maintain training materials including quick-start guides, slide decks, short videos, FAQs and cheat sheets
• Support the development of role-based learning paths for teams such as HR, Finance, Sales and Operations
• Support change management initiatives linked to Copilot rollout
• Help craft clear, user-friendly communications explaining what's changing and why it matters
• Reinforce responsible and ethical use of AI tools
• Stay up to date with evolving Copilot features and best practices
• Take part in internal training and certifications
• Bring fresh ideas to improve learning experiences and drive engagement

What You'll Need

Training Delivery & Facilitation

• Deliver engaging live and virtual training sessions focused on Copilot
• Facilitate workshops, lunch-and-learns and onboarding sessions tailored to different roles and experience levels
• Explain AI concepts in clear, plain, non-technical language

Coaching & User Support

• Provide one-to-one or small group coaching to help users build confidence and capability
• Act as a support point for Copilot-related questions
• Help users apply Copilot to real workplace scenarios such as emails, research, reporting and meetings

Feedback, Adoption & Continuous Impovement

• Gather user feedback and common challenges to continuously improve training and enablement approaches
• Monitor adoption indicators such as participation, engagement and feedback

Content & Enablement Materials

• Create and maintain training materials including quick-start guides, slide decks, short videos, FAQs and cheat sheets

Change Management & Communications

• Support change management initiatives linked to Copilot rollout
• Help craft clear, user-friendly communications explaining what's changing and why it matters

Capability Building & Keeping Current

• Stay up to date with evolving Copilot features and best practices
• Take part in internal training and certifications

Innovation & Engagement

• Bring fresh ideas to improve learning experiences and drive engagement

What You'll Love

Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
Team Spirit: Join a friendly team and engage in various social events organised throughout the year.