AI-Driven Strategic Customer Success Manager

Posted 10 hours 44 minutes ago by Intercom

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. The role involves developing trusted relationships, facilitating requirements, and optimizing AI solutions. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design. Benefits include competitive salary, flexible working policies, health insurance, and more. The position encourages a hybrid work model and embraces a diverse workplace culture.