AI-Driven Customer Experience Consultant

A leading consulting firm in the UK is seeking a (Digital) Customer Experience Consultant to help clients navigate digital change and technologies. The role involves framing complex problems, leading strategy engagements, and utilizing AI tools for research and insights. Ideal candidates are strategic thinkers with a creative mindset and excellent communication skills. This role provides the opportunity to engage with senior stakeholders and influence decision-making, while being part of a supportive and inclusive work environment.