AI Customer Experience Quality & Lead Specialist

Accenture is seeking a Tailor Bot Commander (TBC) Associate to review and validate AI-generated customer responses, ensuring accuracy and quality before delivery. You will act as the critical human-in-the-loop, helping customers with AI products while spotting potential sales opportunities for specialist teams.

The role requires a detail-oriented, customer-focused mindset and the ability to work in a fast-paced environment where accuracy and responsiveness are essential.