Aftermarket Service Engineer

Since 1942, Eriez has been more than a company-it's a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Welshpool, WA.It's not just the cutting edge tech; it's the Eriez spirit. Here's why we're not your average separation technology powerhouse:

• Magnetic Magic:Our magnetic separation tech isn't just science; it's sorcery. We make metals dance, particles align, and impurities vanish
• Metal Detectives:Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
• Material Maestros:Handling materials isn't a chore; it's an art form

We are seeking a highly skilled Aftermarket Service Engineer to support our core operational mandate of ensuring equipment uptime, customer continuity, and post sale value delivery.

This is more than a field service role. It is a commercially influential position that blends technical expertise with customer partnership and revenue impact.

If you thrive in industrial environments, enjoy solving complex technical challenges, and want to play a visible role in growing an aftermarket business, then we want to hear from you.

What You Will Be Doing

You will act as both a technical expert and a commercial contributor.

Technical Leadership

• Perform commissioning, maintenance, fault finding, and equipment optimisation
• Deliver advanced troubleshooting and diagnostics in demanding industrial environments
• Maximise equipment uptime and operational performance
• Produce high quality technical documentation and compliance reporting
• Ensure all work meets safety and regulatory standards

Commercial & Aftermarket Growth

• Identify spare parts and upgrade opportunities
• Support quotation preparation and service proposals
• Partner with Sales to strengthen aftermarket revenue streams
• Act as a trusted advisor to customers, reinforcing Eriez's long term value proposition
• Contribute to strategic service growth initiatives in WA

We are searching for a technically strong, commercially aware service professional who wants to influence outcomes - not just complete work orders.

You Bring:

• Advanced diagnostic and troubleshooting capability
• Proven field service experience in industrial environments
• Experience in commissioning and performance optimisation
• Strong aftermarket commercial acumen
• Confidence supporting quotations and revenue generating activitiesExcellent customer relationship management skills
• High quality technical reporting capability
• A proactive, safety first mindset

Most importantly, you understand that service excellence drives revenue, reputation, and long term growth.

Apply today with your resume and cover letter to with 5 reasons why we should hire you.

At Eriez, you will join a global leader known for innovation, reliability, and world class engineering. We offer:

• A supportive, collaborative team culture
• Opportunities for professional development
• True regional ownership and autonomy
• Direct influence on aftermarket growth strategy
• Opportunity to combine technical expertise with commercial contribution
• Long term career growth within a respected industry leader