Administrator, Investor Services

Investor Services Administrator

Overview

An Investor Services Administrator ("Administrator") supports the Investor Services Supervisor and Manager in delivering efficient, high quality service to our clients and their investors. The role is client focused and offers a broad range of experience in fund administration.

Key Responsibilities

• Receive and process investor transaction documents in accordance with fund documentation requirements (e.g., subscriptions).
• Maintain capital activity reports and distribute them to clients on a periodic basis.
• Complete and maintain AML requirements for all investor transactions.
• Provide money movement notifications to clients and prepare wire instructions for investor activity.
• Serve as the daily client operational contact for investor servicing and maintain good relationships with clients.
• Display excellent organizational skills to meet SLA deadlines while adhering to procedures.
• Act as a mentor to junior staff and provide training under supervision of the supervisor.
• Develop knowledge on allocations and performance calculations.
• Work on projects and ad hoc tasks as required.
• Demonstrate team player qualities within the investor services team.

Qualifications

• Completed bachelor's degree in Accounting, Finance, Legal or Business.
• A minimum of 1 year's experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator (alternative experience may be considered).
• Flexible in approach.
• Self motivated with the ability to work independently and as part of a team.
• IT literate.
• Strong verbal and written communication skills.
• Strong analytical skills.

Benefits

• Full private medical insurance to support you and your family's health and wellbeing.
• Permanent health insurance/income protection and life insurance.
• Employee Assistance Programme for you and your immediate family.
• Defined contribution pension scheme with competitive employer contributions.
• Competitive annual holiday entitlement.
• Annual professional membership fee reimbursement (e.g., ACCA, CIMA).
• Club/gym subsidy.
• Discretionary annual bonus scheme.
• Referral program with referral bonuses.
• Remote/hybrid working opportunities or office work.
• Tuition support for relevant professional qualification exams, including paid study and exam leave.
• Sports and social club with team outings, parties, sports activities and charity projects.
• Support for workplace equipment and programs promoting mental health and wellbeing.

Equal Opportunity Employer

HedgeServ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.