Administrator

Administrator - Solihull Clinic

Location: Bupa, Solihull Clinic, B91 3RT

Contract: Permanent, Full time

Hours: 7:00am-3:30pm, 8:00am-4:30pm, 9:00am-5:00pm & 9:30am-6:00pm

Salary: £26,900

Responsibilities

• Work on reception, greeting customers and assisting with smooth, friendly appointments.
• Support clinical staff by preparing client files and scanning documents, allowing focus on patient care.
• Carry out day to day administrative tasks: handling post, answering calls and emails, managing card transactions, processing invoices and organising delivery notes.
• Work closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes.

Qualifications

• Proven experience delivering exceptional, client focused customer service (e.g., retail or hospitality).
• Previous experience in an administrative role; experience in healthcare is desirable.
• Strong time management skills and flexibility, with ability to adapt quickly and support different areas.
• Excellent attention to detail, solid computing skills and proficiency with Microsoft Office applications.

Benefits

• 25 days holiday pro rata, increasing with length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• Long service rewards (ecards, extra holidays, money).
• Interest free annual travel loan.
• Wagestream: early access to up to 40% of earned wages.
• Competitive pension plans and parental leave options.
• Menopause plan and other unique products.
• My Bupa Extras - discounts and wellbeing tools.

Equal Opportunity & Disability Confident

Bupa encourages applications from people with diverse backgrounds and experiences. Bupa is a Level2 Disability Confident Employer and provides reasonable adjustments to all applicants.