Administrator

Administrator

AdministratorHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and providers of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.
About the job:We are recruiting for an Administrator to join our client on a long-term temporary assignment. The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability.
The opportunity:To ensure calls are answered within required KPI's and all emails responded to within defined KPI's. You will ensure that all team emails are archived in accordance with process and defined KPI's. Enter set data sets into our SMR authorisation platform. You will be responsible for the management of our de fleet process and vehicles in late hire. Key responsibility that each Associate ensures that they are aware of and maintain on an ongoing basis a working knowledge of the regulations and business obligations that affect their role.
What will you bring to the global premium automotive brand:

Educated to GCSE/A-Level equivalent.

Strong interpersonal skills at all management levels.

Effective organizational and time management skills.

Proactive and able to react quickly.

Able to work autonomously and use own initiative.

Familiar with Purchase Orders, Contracts, and Tenders processes.

How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness
CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office
Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences.
The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background

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