Administrator (12 Month FTC)
Posted 8 hours 52 minutes ago by Platform Housing Group
£25,265 - £28,072 per annum depending on experience.
Home based within commutable distance of our Group office in Worcester with occasional travel for meetings as required.
We are looking for an Administrator to support our Property Care Planning team by managing administrative activities and delivering a great customer experience.
Responsibilities include logging and completing repair tickets-including out of hours emergencies and subcontractor repairs-and sending confirmation details to operatives where applicable. You will be responsible for inputting timesheets, overtime forms, and out of hours payments for all PPC workforce, ensuring accurate records within a variety of IT systems. You will also create and send appointment letters, e mails, and other correspondence to support a customer focused service.
Qualifications- Previous experience of working in a similar administrative role.
- Customer focused approach.
- GCSE English and Maths or good standard of Maths and English.
- Housing experience would be ideal but not essential.
- Excellent time management and organisational skills, able to prioritise workload.
- Excellent written and verbal communication skills.
- Confident using IT systems and MS Office suite.
- Strong administration skills and attention to detail.
While this role is home based, you should be within a commutable distance to travel occasionally to our Group office located at Central Park, Worcester.
This role is on a fixed term contract until August 2027.