Administrator - Response

Administrator

Perm role based in Slough

£22,000 per Annum

A large and well established social housing maintenance company is seeking to recruit a contract Administrator to join their busy team.

Responsibilities

• Taking calls from tenants in regards to gas maintenance and repairs issues
• Liaising with engineers, tenants and managers
• Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works
• Dealing with and prioritising emergency call outs
• Re-arranging call outs for engineers when tenant is not home
• Ensuring to help the trades men when the job requires two men to carry out initial works
• Dealing with a backlog of queries from tenants in regards to repairs issues
• Dealing with complaints and passing these to management when necessary
• General administration around the office such as dealing with tradesmen's/engineers paper work such as timesheets etc.

Qualifications

Previous experience working within the social housing sector is essential.