Administrator - 12 Month Fixed Term Contract

Administrator - 12 Month Fixed Term Contract

Administrator - Primary Care Team
National Enquiry Centre - Hillington, Glasgow
37.5 Hours & 12 Month Fixed Term Contract
Salary: £24,947.00 per year

Circle National Enquiry Centre in Glasgowis part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for an Administrator to join their team of staff in thePrimary Care Team.

This is a full time role for 37.5 hours a week. This is a fixed term contract for 12 months only to cover maternity leave.

Duties of this role include:

• Develop and maintain strong working relationships with key client contacts, intermediaries and internal stakeholders.
• Support the Account Management team by deploying client contracts accurately across all Circle Health Group systems.
• Maintain and develop the client database, ensuring accurate and complete employee and eligibility data is captured.
• Manage end-to-end client invitation and recall processes, monitoring uptake and reporting on effectiveness.
• Process client charges and reconcile these on a daily basis, ensuring accuracy and timely resolution of queries.
• Develop in-depth knowledge of the Health Assessment platform and associated systems, becoming a "product expert" for clients and colleagues.
• Ensure all activity complies with Circle Health Group policies, data protection requirements (GDPR), and contractual obligations.

Applicants should meet the following criteria:

• Proven experience in an administrative, coordination or client support role.
• Excellent attention to detail with strong analytical and data-handling skills.
• Strong written and verbal communication skills, with a confident and professional telephone manner.
• Ability to manage multiple tasks, deadlines and competing priorities effectively.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience handling confidential or sensitive information appropriately.
• Previous experience in a B2B, healthcare, primary care, or corporate services environment desirable but not essential

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.