Administrative Support Assistant

35 Hours per week - Some evenings & possible Saturday mornings on a rota basis

PermanentBase: Wigan and Leigh

Here at Locala we are part of the community and have often cared for generations within the same family and continue to be part of the NHS family also delivering care under the same ethos.

Main duties of the job

We are looking to recruit an administrative support assistant to join our busy reception team in Wigan and Leigh. The service runs a confidential contraception and sexual health service for the residents of Wigan and surrounding areas. We offer free contraception methods and advice, testing and treatment for sexually transmitted infections, referrals to termination of pregnancy services along with other services. Our service is completely confidential, and this must be upheld at all times.

The post holder will be enthusiastic, willing to learn, confident and with a helpful patient focused nature in what can often be a busy and varied role, with lots of complexities involved. Digital technology is at the heart of what we do in Locala Sexual Health, with constant changes and improvements, so ability to adapt and develop within this environment is essential. Attention to detail, being a team player and confidentiality are also key requirements.

As part of this team, you will be responsible for registering patients, checking results and updating records on the relevant clinical electronic record (SystmOne). You will also be required to manage requests from other colleagues, answer a busy phone line, support our Management Team with ad-hoc tasks, such as ordering, raising purchase orders and other general administration duties, along with supporting our reporting requirements.

Experience in this kind of role, and previous working knowledge of SystmOne would be advantageous.

About us

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

Locala is a Disability Confident employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.

Just a few of the benefits you can enjoy:-

• Flexible working-We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
• Generous pension We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
• Refer a Friend Scheme - If you know a friend or family member who works at Locala on a substantive contract, you may be able to take advantage of our Refer a Friend Scheme. You both could receive a reward of £500 each, after you have successfully started your role with us.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Locala Health and Wellbeing