Administrative Assistant

Role: Administrative Assistant Salary: £24,456.00 per annum (pro-rata) Location: Birmingham Contract/Hours: Permanent Part-time - 30 hrs per week working hours Tuesday to Friday, 9am to 5pm. Benefits:

• 29 days annual leave PLUS bank holidays, (pro-rata) with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers' discounts.

Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 688,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

A bit about the Service

Our local friendly team at Birmingham Community Children's Centre provides services for children and families. In the last year we supported 595 children and families. We are on the lookout for someone who is passionate and wants to join us in making a difference by listening to the child's voice first and doing what is right.

We work in partnership with Health, Care, Education, and others including local children centres, welfare support and other voluntary organisations.

Our services include child and family health services; parenting programmes and antenatal support; early year's education services, such as 'stay and play' sessions; speech and language support and family learning.

During the last year we supported over 500 children. We want someone who is passionate and wants to join us in making a difference by listening to the child's voice first and doing what is right.

In Addition, we offer support for parents with adult learning and employment support.

A bit about the role

We're seeking an Administrative Assistant to join our dynamic team. You will be the first point of contact for children, young people, families, and professionals who contact the service, so will need to be approachable, compassionate, and empathetic whether communicating over the phone, by email or in person.

How you'll help to create brighter futures.

• Minute local meetings, producing letters, reports and other documents using Information Technology
• Supporting Operations in Health and Safety tasks
• Working collaboratively as part of a team and provide help and support to other team members.
• Manage the reception front desk, ensuring a welcoming and efficient first point of contact for visitors and callers.
• Handle incoming calls and directing to the appropriate teams or services, ensuring smooth and efficient communication.
• Booking travel arrangements, accommodation, room bookings and appointments for members of the team.
• Keeping up-to-date and accurate records of financial transactions including the payment of invoices, purchase orders, holiday records and petty cash.

Let's talk about you.

Our job description for the Administrative Assistant outlines the requirements of the role but the must-haves are:

• Business Administration S/NVQ Level 2 desirable or work-related experience.
• Confident communicator with the ability to deliver and manage basic written and oral communication effectively.
• Organised and can prioritise your workload.
• A high understanding of Microsoft package specifically Word, Excel, and Outlook.
• Good attention to detail, highly organised and adaptable to accommodate the needs of the service.
• Experience of working independently to plan and manage your own workload to meet organisational deadlines and shared goals, will be essential.
• Be open to training in Health and Safety tasks.

Interviews will take place on Wednesday 1st April in Birmingham

We will actively support you in your role and provide you with relevant training, development, and supervision. This role will be based at Birmingham Community Children's Centre.

Contact: For any further questions, please contact Sarah Manderfield on or quoting ref 12279.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

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See below for further information about working with us:

Job Description

Action for Children Employee Benefits

AfC Commitment Statement

Action for Children - Driven by Love