Administration Support

About the Role

We are looking for a highly organised and detail-orientedAdministrative Support professional to join our growing team.

In this role, you will play a key part in ensuring customer contracts remain accurate, current, and fully compliant, while supporting the smooth running of all brokerage administration processes. You'll work closely with Senior Co-Ordinators and internal departments to deliver efficient and accurate administrative support in a fast-paced environment.

Key Responsibilities

• Accurately input and maintain customer contracts, pricing, and service details
• Ensure all live contract information and group pricing remains up to date
• Support the upload and management of annual price increases within internal systems
• Produce and process reports to identify incorrect or missing data
• Assist Senior Co-Ordinators with contract analysis and updates
• Complete customer and group updates within internal systems
• Update customer contact information where required
• Cleanse and maintain data records, including expiring outdated contracts
• Assist with maintaining subcontractor compliance documentation, including waste licences, insurance, and permits
• Ensure weight and service reports are received, recorded, and available for reporting purposes
• Investigate and resolve invoice discrepancies promptly and accurately
• Manage daily workload effectively to maximise efficiency and accuracy
• Provide additional administrative support to the department as required

Skills, Knowledge & Experience

We're looking for someone who is:

• Highly organised with excellent attention to detail
• Able to prioritise workloads and work effectively under pressure
• Proactive, solution-focused, and driven to complete tasks thoroughly within SLA targets
• Confident producing accurate reports with minimal errors
• Professional, transparent, and trustworthy in all interactions
• Flexible and willing to support the wider team when needed
• Skilled in conflict resolution with a positive, can-do attitude
• Proficient in Microsoft Office applications including Word, Excel, and Teams
• Technically confident with strong PC skills

What We Offer

• Competitive salary
• Generous holiday allowance
• Company pension scheme
• Enhanced family-friendly policies
• Employee Assistance Programme
• Lifestyle & leisure discountsEmployee life insurance
• Bike2Work scheme
• Free on-site parking
• Holiday Purchase Scheme