Administration Officer

Administrative Officer

Location: Birmingham (Aqua House, 20 Lionel St, Birmingham B3 1AQ) - Hybrid (at least 1 day office based)

If you thrive in fast-paced teams and enjoy keeping things running smoothly, this is a brilliant opportunity to support the People and Inclusion Team within a reputed organisation. You'll be the steady, organised presence that helps colleagues and stakeholders stay on track-day after day.

What you'll be doing:

• Manage shared mailboxes-responding to enquiries or redirecting as appropriate
• Arrange meetings, workshops and team events, including diary management and invitations
• Coordinate agendas and support meeting administration
• Maintain team records, documents and filing systems-ensuring everything is easy to access
• Update and manage information held within SharePoint and Microsoft 365 tools
• Prepare routine communications, reports and documentation
• Support colleagues with a variety of administrative requests, keeping service levels high
• Ensure information is accurate, up to date and handled in line with confidentiality expectations

What you'll bring:

• Previous experience in an administrative or business support role
• Strong organisation skills with the ability to prioritise a varied workload
• Experience managing inboxes, scheduling meetings and coordinating calendars
• Great attention to detail and the confidence to maintain accurate records
• Strong IT skills, including Outlook, Word, Excel, Teams and SharePoint
• Clear written and verbal communication
• Ability to work independently, use initiative, and support stakeholders professionally
• Discretion and professionalism when handling sensitive and confidential information

Desirable Skills and Experience

• Experience working within a large or complex organisation.
• Experience supporting HR, project or programme teams.
• Experience of completing right to work and visa checks
• Experience using document management systems and maintaining team information repositories.

Additional information:

• Working pattern: 37 hours per week, Mon-Fri, 9am-5pm
• Contract: Temporary, until 25/02/27 with possibility of extension
• Training/support: Buddy up with another worker initially; additional training when in post
• Occasional travel for meetings: Birmingham or London may be required

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.